Customer Reviews
"The team at Evergreen were a pleasure to work with from David coming out and doing the initial estimate, to Alonna, Brandon, Drew, and Josiah taking care of all the permits, paperwork and finances. last but not least Enrique, the installer was a absolute beast on the job site he did an amazing job on our front porch and deck addition to our home. I was also very impressed with use of Builder Trend which is their project management app that I had downloaded to my phone. I was never out of the loop and always had any questions or concerns addressed in a timely and professional manner. If you are looking for a high quality contractor, look no further."
"Had deck, stairs, skirting and siding replaced on a very old and battered home. Great job. Every job had an excellent finish. 10 stars. So easy to work with."
"Very professional and were willing to go the extra effort to clean my skylights , thinking about having them reroof my utility shed when I can afford it"
"We are very happy with our composite deck re-cover (we chose to keep the base/beams to save money because they have lots of life left in them as opposed to the deck boards, stairs, and railings.) It is gorgeous, quiet to walk on for a change, and should not need maintenance for several years unlike the pressure-treated, stained, wooden deck boards, stairs, and railings. They we are skillfully able to rebuild one section of the base which was failing/settling. Benito “Benny” Diaz and his brother (apologies for not getting his name) did the actual carpentry. I have never seen such precision anywhere ever. They put in 10-12 hour days in 80-95 degree weather and got the project done in about 5 days. Thank you! Well worth the investment!"
"In the summer of 2019 I hired Evergreen Home Exteriors to fix my failing deck. The whole project was a rollercoaster from the beginning. The crew that started made several major mistakes and was eventually fired by Evergreen. The second crew fixed the major mistakes and finished the job but left one major mistake.
From 2019 to 2023 I tried to get the company to fix the problem but had no success.
In July 2023 the warranty manager (Jon) reached out to us and changed everything around. He took responsibility for the lack of follow through and came up with a plan to fix the issue. He kept me in the loop and performed the necessary work to rectify the defects in workmanship.
Jon informed us that the people responsible for delaying our warranty claim are no longer at the company. The new leadership has a proactive policy for resolving customer claims and ensuring a good experience. Evergreen has practically built the entire deck twice. This is a testament to me of their dedication to quality and customer satisfaction.
For me this huge headache is further evidence that people need to advocate for themselves when dealing with contractors. Always get multiple quotes and never make the final payment until everything is done to your satisfaction."
"I was impressed by the way your company handled the estimate process. I talked with at least a dozen contractors. Most of them didn't write anything down and none submitted a proper estimate. Your crew did a very nice job and helped me by pointing out a wood rot situation and properly fixing it. The finished result is exactly what I wanted and at a fair price as quoted. I would use this company again."